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Calming Co. Help Center

We have multiple ways for you to contact us.Our <a href="https://www.calmingco.com/pages/contact-us">Contact Form</a>Email us: <a href="mailto:support@calmingco.com">support@calmingco.com</a>Text us:&#xA0;619-273-0667Call us: 619-273-0667You can reach us by phone Monday-Friday between 9am-4pm Pacific Standard Time (Excluding Holidays).*Most weekends and Holidays, we have a crew answering emails, texts, and our contact form.However, we will not be available for phone calls during those times.Please feel free to reach out, even when we are closed, as we will respond to your messages as soon as we are back in office.*

We have multiple ways for you to contact us. Our Contact Form. Email us: support@calmingco.com. Text us: 619-273-0667. Call us: 619-273-0667. You can reach us by phone Monday-Friday between 9am-4pm Pacific Standard Time (Excluding Holidays). *Most we

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General Questions

How much Kava is in Ü Relax?

How many can I have in one day?

How many carbs, sugar, and calories are in Ü Relax?

What is the tingling on my tongue/mouth?

How much of each ingredient is in Ü Relax?

What is "reverse tolerance"?

Will your products show up on a drug test?

Can I take these products if I have an active medical condition or medications?

Do I need to take this on an empty stomach?

What's in your "natural flavors"?

Is there any fruit used in your formulas?

What is the difference between Ü Relax and Ü Sleep?

How many carbs, sugar, and calories are in Ü Sleep?

Where can I find a full ingredient list?

What sweeteners do you use in your formulas?

Product Questions

How fast can I expect my shipment?

How does your standard shipping work?

What shipping services do you use?

My shipping is having an issue, what can I do?

Where do we ship?

Shipping Information

What is your return policy?

How do I request a return?

My order is outside of the 60-day window. What can I do?

I shipped my return back. When can I expect a refund?

Can I do an exchange for the flavor that I ordered?

Return Requests/Policy

Where is my order?

Can I cancel my order after it's been placed?

My order was placed with the wrong shipping address. What can I do?

My tracking hasn't updated in a while. What's happening?

My order shows "delivered", but I haven't received it. What can I do?

Can I remove a product from my order that I just placed?

Can I add another product to my order once it's been placed?

Do I get a free shaker bottle with recurring orders?

Is my product expired?

Is this available in stores?

It's too late to change my shipping address. Now what?

Why was I charged twice?

Order Questions

Do you offer wholesale?

Do you have an affiliate or rewards program?

Do you offer samples?

Can I make a one-time purchase?

I forgot to put in a coupon code. What do I do?

Can I have a different frequency for my subscription?

The bag I received looks different from the website. Is this real?

How do I change/cancel my subscription?

Why can't I log in to my subscription?

Can I pause my subscription indefinitely?

Subscription Management

How can I contact you?Updated 2 months ago