The bag I received looks different from the website. Is this real?Updated 16 days ago
We've seen a bit of major increase in orders from websites claiming to be us, but unfortunately they are fake websites impersonating us in order to collect orders. They do seem to be sending a counterfeit version of our product, but I can assure you that this is not our original product, Ü Relax. They have a few small details that they don't have quite right on the packaging, including the material and size of everything used.
We aren't able to do international orders at this time, and since that's an impersonation of us, we believe it to be fraudulent. We recommend filing a claim against that charge with your bank to hopefully get that money back.
They do seem to be sending a product that they've put something in, but we have no idea if they're actually putting the claimed ingredients in their packets, so we can't recommend trying it if it shows up.