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Calming Co. Help Center

To login to your subscription, click on &quot;<a href="https://www.calmingco.com/a/account/login">My Account</a>&quot; on the top right corner.You will be prompted to enter your email. Please make sure this is the email attached to your orders.Once entered, you will have a one-time code sent to your email and/or SMS.Enter the code, and you will be taken to your subscription page. If you&apos;re having trouble logging into your subscription, there may be a few possible reasons:-A different email was used on the original order that started the subscription. Please try any alternate emails that may have been used, including any emails attached to your PayPal account if used.-The email used on the order may have had a typo in it, in which case we&apos;ll need to help get your account link sent to you. Please use our&#xA0;<a href="https://www.calmingco.com/pages/contact-us">Contact Us</a> page and let us know the issue. Please include the shipping address used on your order, as that should help us find the order in our system.

To login to your subscription, click on "My Account" on the top right corner. You will be prompted to enter your email. Please make sure this is the email attached to your orders. Once entered, you will have a one-time code sent to your email and/or

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Subscription Management

How much Kava is in Ü Relax?

How many can I have in one day?

How many carbs, sugar, and calories are in Ü Relax?

What is the tingling on my tongue/mouth?

How much of each ingredient is in Ü Relax?

What is "reverse tolerance"?

Will your products show up on a drug test?

Can I take these products if I have an active medical condition or medications?

Do I need to take this on an empty stomach?

What's in your "natural flavors"?

Is there any fruit used in your formulas?

What is the difference between Ü Relax and Ü Sleep?

How many carbs, sugar, and calories are in Ü Sleep?

Where can I find a full ingredient list?

What sweeteners do you use in your formulas?

Product Questions

How fast can I expect my shipment?

How does your standard shipping work?

What shipping services do you use?

My shipping is having an issue, what can I do?

Where do we ship?

Shipping Information

What is your return policy?

How do I request a return?

My order is outside of the 60-day window. What can I do?

I shipped my return back. When can I expect a refund?

Can I do an exchange for the flavor that I ordered?

Return Requests/Policy

Where is my order?

Can I cancel my order after it's been placed?

My order was placed with the wrong shipping address. What can I do?

My tracking hasn't updated in a while. What's happening?

My order shows "delivered", but I haven't received it. What can I do?

Can I remove a product from my order that I just placed?

Can I add another product to my order once it's been placed?

Do I get a free shaker bottle with recurring orders?

Is my product expired?

Is this available in stores?

It's too late to change my shipping address. Now what?

Why was I charged twice?

Order Questions

Do you offer wholesale?

Do you have an affiliate or rewards program?

Do you offer samples?

Can I make a one-time purchase?

I forgot to put in a coupon code. What do I do?

Can I have a different frequency for my subscription?

How can I contact you?

The bag I received looks different from the website. Is this real?

General Questions

How do I change/cancel my subscription?

Can I pause my subscription indefinitely?

Why can't I log in to my subscription?Updated 2 months ago