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Calming Co. Help Center

<span style="color: rgb(36, 36, 36); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">To request a refund or exchange, please click&#xA0;<a href="https://www.calmingco.com/apps/returns" style="box-sizing: border-box; color: var(--color-text); text-decoration: none; background-color: rgb(255, 255, 255); touch-action: manipulation; border-bottom: 1px solid currentcolor; padding-bottom: 1px; font-family: Moderat, monospace; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;">HERE</a><span style="color: rgb(36, 36, 36); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">.&#xA0;<span style="color: rgb(36, 36, 36); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">You can refer to this video for a step-by-step instruction!<span style="color: rgb(36, 36, 36); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><iframe width="100%" src="https://player.vimeo.com/video/1103246552" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

To request a refund or exchange, please click HERE. You can refer to this video for a step-by-step instruction!.

How do I request a return?

Return Requests/Policy

How much Kava is in Ü Relax?

How many can I have in one day?

How many carbs, sugar, and calories are in Ü Relax?

What is the tingling on my tongue/mouth?

How much of each ingredient is in Ü Relax?

What is "reverse tolerance"?

Will your products show up on a drug test?

Can I take these products if I have an active medical condition or medications?

Do I need to take this on an empty stomach?

What's in your "natural flavors"?

Is there any fruit used in your formulas?

What is the difference between Ü Relax and Ü Sleep?

How many carbs, sugar, and calories are in Ü Sleep?

Where can I find a full ingredient list?

What sweeteners do you use in your formulas?

Product Questions

How fast can I expect my shipment?

How does your standard shipping work?

What shipping services do you use?

My shipping is having an issue, what can I do?

Where do we ship?

Shipping Information

What is your return policy?

My order is outside of the 60-day window. What can I do?

I shipped my return back. When can I expect a refund?

Can I do an exchange for the flavor that I ordered?

Where is my order?

Can I cancel my order after it's been placed?

My order was placed with the wrong shipping address. What can I do?

My tracking hasn't updated in a while. What's happening?

My order shows "delivered", but I haven't received it. What can I do?

Can I remove a product from my order that I just placed?

Can I add another product to my order once it's been placed?

Do I get a free shaker bottle with recurring orders?

Is my product expired?

Is this available in stores?

It's too late to change my shipping address. Now what?

Why was I charged twice?

Order Questions

Do you offer wholesale?

Do you have an affiliate or rewards program?

Do you offer samples?

Can I make a one-time purchase?

I forgot to put in a coupon code. What do I do?

Can I have a different frequency for my subscription?

Do you have a contact number?

The bag I received looks different from the website. Is this real?

General Questions

How do I change/cancel my subscription?

Why can't I log in to my subscription?

Can I pause my subscription indefinitely?

Subscription Management

How do I request a return?Updated 3 months ago