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Calming Co. Help Center

Our Standard Shipping is a 5-8 business day service that utilizes DHL eCommerce.DHL will take your order the majority of the way and will transfer it to USPS, where the Post Office will handle the final delivery.If USPS doesn&apos;t deliver to your physical address, you may need to use a PO Box to make sure your order arrives properly.

Our Standard Shipping is a 5-8 business day service that utilizes DHL eCommerce. DHL will take your order the majority of the way and will transfer it to USPS, where the Post Office will handle the final delivery. If USPS doesn't deliver to your phys

How does your standard shipping work?

Shipping Information

How much Kava is in Ü Relax?

How many can I have in one day?

How many carbs, sugar, and calories are in Ü Relax?

What is the tingling on my tongue/mouth?

How much of each ingredient is in Ü Relax?

What is "reverse tolerance"?

Will your products show up on a drug test?

Can I take these products if I have an active medical condition or medications?

Do I need to take this on an empty stomach?

What's in your "natural flavors"?

Is there any fruit used in your formulas?

What is the difference between Ü Relax and Ü Sleep?

How many carbs, sugar, and calories are in Ü Sleep?

Where can I find a full ingredient list?

What sweeteners do you use in your formulas?

Product Questions

How fast can I expect my shipment?

What shipping services do you use?

My shipping is having an issue, what can I do?

Where do we ship?

What is your return policy?

How do I request a return?

My order is outside of the 60-day window. What can I do?

I shipped my return back. When can I expect a refund?

Can I do an exchange for the flavor that I ordered?

Return Requests/Policy

Where is my order?

Can I cancel my order after it's been placed?

My order was placed with the wrong shipping address. What can I do?

My tracking hasn't updated in a while. What's happening?

My order shows "delivered", but I haven't received it. What can I do?

Can I remove a product from my order that I just placed?

Can I add another product to my order once it's been placed?

Do I get a free shaker bottle with recurring orders?

Is my product expired?

Is this available in stores?

Shipping Address Can't Change

Why was I charged twice?

Order Questions

Do you offer wholesale?

Do you have an affiliate or rewards program?

Do you offer samples?

Can I make a one-time purchase?

I forgot to put in a coupon code. What do I do?

Can I have a different frequency for my subscription?

Do you have a contact number?

The bag I received looks different from the website. Is this real?

General Questions

How do I change/cancel my subscription?

Why can't I log in to my subscription?

Can I pause my subscription indefinitely?

Subscription Management

How does your standard shipping work?Updated a year ago