Our Standard Shipping is a 5-8 business day shipping service through DHL with USPS handling the final delivery. The business days are calculated as Monday thru Friday, excluding holidays. Orders typically ship within 1 business day!

<p><span style="font-family: Inter; font-size: 14px;">Our Standard Shipping is a 5-8 business day shipping service through DHL with USPS handling the final delivery. The business days are calculated as Monday thru Friday, excluding holidays.</span></p><p><span style="font-family: Inter; font-size: 14px;">Orders typically ship within 1 business day!</span></p>

How fast can I expect my shipment?

Our Standard Shipping is a 5-8 business day service that utilizes DHL eCommerce. DHL will take your order the majority of the way and will transfer it to USPS, where the Post Office will handle the final delivery. If USPS doesn't deliver to your phys

<p><span style="font-family: Inter; font-size: 14px;">Our Standard Shipping is a 5-8 business day service that utilizes DHL eCommerce.</span></p><p><span style="font-family: Inter; font-size: 14px;">DHL will take your order the majority of the way and will transfer it to USPS, where the Post Office will handle the final delivery.</span></p><p><span style="font-family: Inter; font-size: 14px;">If USPS doesn&apos;t deliver to your physical address, you may need to use a PO Box to make sure your order arrives properly.</span></p>

How does your standard shipping work?

We use DHL eCommerce for our Standard Shipping, which uses the Post Office for final delivery.

<p><span style="font-family: Inter; font-size: 14px;">We use DHL eCommerce for our Standard Shipping, which uses the Post Office for final delivery.</span></p>

What shipping services do you use?

If there are any issues or concerns with your shipping, please use our Contact Us form and we'll be able to take a look at everything to see if a replacement is needed. When contacting us about that, please confirm the full correct shipping address,

<p>If there are any issues or concerns with your shipping, please use our Contact Us form and we&apos;ll be able to take a look at everything to see if a replacement is needed.&#xA0;</p><p>When contacting us about that, please confirm the full correct shipping address, and that USPS delivers to that address. If a PO Box is needed instead, please include that information in your email to us.</p>

My shipping is having an issue, what can I do?

We ship anywhere within the United States.

<p><span style="font-size: 15px;">We ship anywhere within the United States.&#xA0;</span></p><div data-block="true" data-editor="98o7b" data-offset-key="277of-0-0" id="isPasted"><div data-offset-key="277of-0-0"><span data-offset-key="277of-0-0"><span data-text="true" style="font-size: 15px;">Unfortunately at this time we aren&apos;t able to ship outside of the United States.</span></span><span style="font-size: 15px;"><br></span></div></div><div data-block="true" data-editor="98o7b" data-offset-key="5nqs8-0-0"><div data-offset-key="5nqs8-0-0"><span data-offset-key="5nqs8-0-0"><span data-text="true" style="font-size: 15px;">We&apos;re working on implementing a system for that but it&apos;s quite a bit of logistics to get sorted, so while we&apos;re working on it, we don&apos;t have an estimated timeframe for when that would be available.</span></span></div></div><div data-block="true" data-editor="98o7b" data-offset-key="9hpoj-0-0"><br></div>

Where do we ship?

Send us an email if you have any questions that aren't answered here!

Calming Co. Help Center

Shipping Information

How much Kava is in Ü Relax?

How many can I have in one day?

How many carbs, sugar, and calories are in Ü Relax?

What is the tingling on my tongue/mouth?

How much of each ingredient is in Ü Relax?

What is "reverse tolerance"?

Will your products show up on a drug test?

Can I take these products if I have an active medical condition or medications?

Do I need to take this on an empty stomach?

What's in your "natural flavors"?

Is there any fruit used in your formulas?

What is the difference between Ü Relax and Ü Sleep?

How many carbs, sugar, and calories are in Ü Sleep?

Where can I find a full ingredient list?

What sweeteners do you use in your formulas?

Product Questions

What is your return policy?

How do I request a return?

My order is outside of the 60-day window. What can I do?

I shipped my return back. When can I expect a refund?

Can I do an exchange for the flavor that I ordered?

Return Requests/Policy

Where is my order?

Can I cancel my order after it's been placed?

My order was placed with the wrong shipping address. What can I do?

My tracking hasn't updated in a while. What's happening?

My order shows "delivered", but I haven't received it. What can I do?

Can I remove a product from my order that I just placed?

Can I add another product to my order once it's been placed?

Do I get a free shaker bottle with recurring orders?

Is my product expired?

Is this available in stores?

Shipping Address Can't Change

Why was I charged twice?

Order Questions

Do you offer wholesale?

Do you have an affiliate or rewards program?

Do you offer samples?

Can I make a one-time purchase?

I forgot to put in a coupon code. What do I do?

Can I have a different frequency for my subscription?

Do you have a contact number?

The bag I received looks different from the website. Is this real?

General Questions

How do I change/cancel my subscription?

Why can't I log in to my subscription?

Can I pause my subscription indefinitely?

Subscription Management