Send us an email if you have any questions that aren't answered here!

Calming Co. Help Center

<div data-block="true" data-editor="cbnua" data-offset-key="frqml-0-0" id="isPasted"><div data-offset-key="frqml-0-0"><span data-offset-key="frqml-0-0"><span data-text="true">At the time of purchase, we do our best to address any changes to an order before a label is created, but if we are outside of that window, we can no longer make any edits to the shipping address.</span></span></div></div><div data-block="true" data-editor="cbnua" data-offset-key="83rhf-0-0"><div data-offset-key="83rhf-0-0"><span data-offset-key="83rhf-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="cbnua" data-offset-key="bclrt-0-0"><div data-offset-key="bclrt-0-0"><span data-offset-key="bclrt-0-0"><span data-text="true">This order has already shipped so we wouldn&apos;t be able to make those changes.</span></span></div></div><div data-block="true" data-editor="cbnua" data-offset-key="mmo0-0-0"><div data-offset-key="mmo0-0-0"><span data-offset-key="mmo0-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="cbnua" data-offset-key="5fuv9-0-0"><div data-offset-key="5fuv9-0-0"><span data-offset-key="5fuv9-0-0"><span data-text="true">Are you able to retrieve this package from the original location specified, or do you by chance have forwarding set up there through USPS?</span></span></div></div><div data-block="true" data-editor="cbnua" data-offset-key="bvvo3-0-0"><br></div><p>If not, please reach out to us at support@calmingco.com</p>

If not, please reach out to us at support@calmingco.com

It's too late to change my shipping address. Now what?

Order Questions

How much Kava is in Ü Relax?

How many can I have in one day?

How many carbs, sugar, and calories are in Ü Relax?

What is the tingling on my tongue/mouth?

How much of each ingredient is in Ü Relax?

What is "reverse tolerance"?

Will your products show up on a drug test?

Can I take these products if I have an active medical condition or medications?

Do I need to take this on an empty stomach?

What's in your "natural flavors"?

Is there any fruit used in your formulas?

What is the difference between Ü Relax and Ü Sleep?

How many carbs, sugar, and calories are in Ü Sleep?

Where can I find a full ingredient list?

What sweeteners do you use in your formulas?

Product Questions

How fast can I expect my shipment?

How does your standard shipping work?

What shipping services do you use?

My shipping is having an issue, what can I do?

Where do we ship?

Shipping Information

What is your return policy?

How do I request a return?

My order is outside of the 60-day window. What can I do?

I shipped my return back. When can I expect a refund?

Can I do an exchange for the flavor that I ordered?

Return Requests/Policy

Where is my order?

Can I cancel my order after it's been placed?

My order was placed with the wrong shipping address. What can I do?

My tracking hasn't updated in a while. What's happening?

My order shows "delivered", but I haven't received it. What can I do?

Can I remove a product from my order that I just placed?

Can I add another product to my order once it's been placed?

Do I get a free shaker bottle with recurring orders?

Is my product expired?

Is this available in stores?

Why was I charged twice?

Do you offer wholesale?

Do you have an affiliate or rewards program?

Do you offer samples?

Can I make a one-time purchase?

I forgot to put in a coupon code. What do I do?

Can I have a different frequency for my subscription?

Do you have a contact number?

The bag I received looks different from the website. Is this real?

General Questions

How do I change/cancel my subscription?

Why can't I log in to my subscription?

Can I pause my subscription indefinitely?

Subscription Management

It's too late to change my shipping address. Now what?Updated 10 hours ago