My order shows "delivered", but I haven't received it. What can I do?Updated a year ago
We know that sometimes, delivery drivers make errors.
Sometimes the deliver driver accidentally scans a package too soon, or they drop it off at a neighbor's house.
Shipping companies ask that we wait 3 days to see if the order shows up. From our experience, the package usually arrives within that timeframe.
One way or another, we want to get your order to you.
Please reach out to us through our Contact Us page and confirm the correct shipping address, and we'll be able to take care of things from there.