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Calming Co. Help Center

Sometimes we do see a delay in the transfer of an order from DHL to USPS for the final delivery. This can take up to 3-4 days before new updates are provided, though delivery typically happens pretty quickly after an order updates with USPS.&#xA0;Please reach out to us through our Contact Us page if your order hasn&apos;t updated its tracking in more than 4 days or experiences noted delays. We&apos;ll be able to take a look at things and see what the best next-steps will be.

Sometimes we do see a delay in the transfer of an order from DHL to USPS for the final delivery. This can take up to 3-4 days before new updates are provided, though delivery typically happens pretty quickly after an order updates with USPS. Please r

My tracking hasn't updated in a while. What's happening?

Order Questions

How much Kava is in Ü Relax?

How many can I have in one day?

How many carbs, sugar, and calories are in Ü Relax?

What is the tingling on my tongue/mouth?

How much of each ingredient is in Ü Relax?

What is "reverse tolerance"?

Will your products show up on a drug test?

Can I take these products if I have an active medical condition or medications?

Do I need to take this on an empty stomach?

What's in your "natural flavors"?

Is there any fruit used in your formulas?

What is the difference between Ü Relax and Ü Sleep?

How many carbs, sugar, and calories are in Ü Sleep?

Where can I find a full ingredient list?

What sweeteners do you use in your formulas?

Product Questions

How fast can I expect my shipment?

How does your standard shipping work?

What shipping services do you use?

My shipping is having an issue, what can I do?

Where do we ship?

Shipping Information

What is your return policy?

How do I request a return?

My order is outside of the 60-day window. What can I do?

I shipped my return back. When can I expect a refund?

Can I do an exchange for the flavor that I ordered?

Return Requests/Policy

Where is my order?

Can I cancel my order after it's been placed?

My order was placed with the wrong shipping address. What can I do?

My order shows "delivered", but I haven't received it. What can I do?

Can I remove a product from my order that I just placed?

Can I add another product to my order once it's been placed?

Do I get a free shaker bottle with recurring orders?

Is my product expired?

Is this available in stores?

Shipping Address Can't Change

Why was I charged twice?

Do you offer wholesale?

Do you have an affiliate or rewards program?

Do you offer samples?

Can I make a one-time purchase?

I forgot to put in a coupon code. What do I do?

Can I have a different frequency for my subscription?

Do you have a contact number?

The bag I received looks different from the website. Is this real?

General Questions

How do I change/cancel my subscription?

Why can't I log in to my subscription?

Can I pause my subscription indefinitely?

Subscription Management

My tracking hasn't updated in a while. What's happening?Updated 3 months ago